When you invest in an Action Building, you are choosing a structure built with 100% American-made steel, engineered for strength and longevity. We stand firmly behind the quality of our craftsmanship and materials. To give you complete confidence in your purchase, every building comes with a set of comprehensive warranties designed to protect your investment for years to come.
Understanding your warranty coverage is straightforward. This guide breaks down what each warranty covers and how to get support if you ever need it.
Our Commitment to Quality: The Warranty Breakdown
Your Action Building is protected by multiple warranties, each covering different aspects of its construction. This layered protection ensures every key component is backed by our promise of quality.
**10-Year Structural Integrity Warranty
This warranty covers the structural integrity of your building for 10 years, ensuring it remains strong and stable under normal use.
- What it Doesn't Cover: This warranty does not cover damage resulting from accidents, unauthorized alterations, misuse, or a failure to perform reasonable maintenance. It also does not cover damage from natural disasters or issues arising from an unlevel site that was not properly prepared before installation.
**30-Year Rust-Through Warranty on Steel Roofing
This warranty ensures that your steel roofing will not rust through for 30 years, providing long-term protection against the elements.
- What it Doesn't Cover: This warranty does not cover fading or chalking that may occur over time with normal sun exposure. It also excludes damage from scratches, impacts, or contact with corrosive chemicals.
**Lifetime Warranty on Galvanized Steel Frames
This warranty guarantees the durability and longevity of the galvanized steel frame for the lifetime of your building.
- What it Doesn't Cover: The warranty does not cover damage caused by impacts (like falling tree limbs), walking on the roof, or alterations made after installation.
How to Make a Warranty Claim
If you ever need to file a warranty claim, rest assured that the process is designed to be quick, straightforward, and customer-focused. Your satisfaction is our top priority, and our dedicated support team is ready to assist you at every step.
Step 1: Register Your Warranty
If you haven’t already, register your building’s warranty to be eligible for support and expedited service. This allows you direct access to our warranty-registered customer support hotline for faster assistance.
Step 2: Document the Issue
Take clear photos or videos of the affected area. Make a note of when you first noticed the problem and collect any relevant purchase or delivery information.
Step 3: Call the Warranty Support Hotline
Reach out through our dedicated hotline for warranty-registered customers. One of our knowledgeable support specialists will walk you through the next steps, gather your documentation, and ensure all required details are collected.
Step 4: Hassle-Free Claim Resolution
Once your claim and supporting materials are received, our expert team will review the details and verify warranty coverage. Most claims are resolved quickly, with repairs or replacements scheduled promptly—so you can get back to enjoying your Action Building with minimal disruption.
Our hassle-free process is just one more way we stand behind every Action Building, giving you true peace of mind long after your installation is complete.
Have Questions About Your Warranty?
Your Action Building is a lasting investment, and we are dedicated to ensuring it serves you well for decades. If you have any questions about your warranty coverage or need to initiate a claim, our team is ready to help.
Contact our customer support team today for any warranty-related questions.